"Joanne is the first person we turn to when we need brilliant business support! We have used her services extensively for a number of months and during the whole time she has been totally reliable, responsive and focused. She brings an unusually intelligent and thoughtful approach to the work she does and is so easy to work with. Everything we ask her to do we can then forget about, knowing it will be done efficiently, quickly and fully. Because she can offer an outside perspective to business workflow, she has also been able to suggest ways of working more productively, either in terms of process or software applications – a very useful added value!"

Julie Stanford, Managing Director, Essential Business
Emeritus President, Brighton & Hove Chamber of Commerce
Advocate for Women's Enterprise, SEEDA
Commissioning Editor, smrtBiz
"Jo has recently started doing the occasional day's work for me, 
helping out mainly with compiling reports and online research. 
Whatever I ask her to do, Jo goes about it with enthusiasm and 
efficiency, and is quickly able to familiarise herself with web-based 
tools and systems which my business depends on. She is not daunted 
when given a quite general brief, and has a very positive and 
proactive attitude all round."
Robin Houghton, Eggbox Marketing Ltd
"Jo's help has been invaluable to my business.Thoughtful, hardworking
and organised she has made a massive difference to it's smooth running. She always meets deadlines and gets a considerable amount of work done in the hours she works. She is a valued resource and I recommend her services to anyone."
Rob Horsman, www.circusallstars.co.uk

"Jo came highly recommended, and in a very short amount of time the effect she has had on my business has been tremendous.  The organisation and structure that she introduced has already saved me both time and money and I have peace of mind knowing my business affairs are in good hands.  I’ve not only found Jo reliable and efficient, but her input has also been absolutely invaluable."
Andrew Van Ginneken - Tic Toc Cafe
“...one of the most resourceful and conscientious people I have had the pleasure of working with... To sum it up, if I could afford it, I would have her running my life!”
Michael Havard, Jam Events Ltd.
"...She loves lists and spreadsheets and has a remarkable passion for administration! Add to that a thoroughly likeable personality and a dogged determination to get the job done and you have a brilliant combination for business administration..."
Jess Neame, Director, Obviously Media.
  • My daily rate is £150.

  • Smaller projects are charged at £20 per hour.

  • Please refer to the Social Media tab for Twitter Packages.

  • Initial one-hour consultation is free of charge.
I am often happy to reduce my daily rate depending on how many times a month I am required 		 
Twitter is a free social networking and micro-blogging service that enables you to send and read updates called Tweets.  Tweets are text-based posts of up to 140 characters, displayed on your profile page and delivered to other users - known as followers - who have subscribed to you.

If used correctly, Twitter can help you:

  • Build and maintain your brand and reputation
  • Develop new product ideas
  • Gather information on both yourselves and your competitors
  • Raise awareness of products and events
  • Gain feedback about your service or product
  • Create a relationship with your customers or clients
  • Keep abreast of industry developments
Although all of these points go towards ensuring that you are seen as a market leader and specialist in your field; Twitter is useless unless you engage – You have to seek out like minded people to follow, you have to post, and you have to be active or it doesn’t make any sense.

So let's get you started...

TWITTER START-UP PACKAGE
£95 Click for more details

This is an approximate 2-hour session where we meet either at your place of business or at a Wi-Fi venue of your choice.

The session consists of:

  • Assistance with the set-up of your company page and profile
  • Assisting you to source relevant industries to follow
  • Advice on how to get the most out of Twitter
  • Instruction on Twitter-Etiquette
  • Information on Twitter-related applications including mobile devices
  • The set-up of TweetDeck – a desktop Twitter management system

Although the session is for one person only, additional attendees can participate at £25 per person. (Travel expenses may apply to sessions outside of Brighton & Hove)

BOLT-ONs
Twitter is a great business tool but only if managed and maintained; if you find yourself pushed for time or need assistance in the smooth-running of your account, you may wish to add one or more of the following services:

5 Twitter posts per day
(Mon-Frid) - £200 per month

8 Twitter posts per day
(Mon-Frid) - £250 per month

Weekend Tweets
£80 per month

Management of followers
£20 per month

The forwarding of relevant Tweets to my followers
£40 per month

Being advised of new Twitter applications
and developments
£25 per month

Ongoing help & advice
(9am-5pm, Mon-Frid) - £30 per month

ALL TWEETING, ALL DANCING FULLY-INCLUSIVE PACKAGE
£295 Click for more details

You don’t have to get yourself in a flap or try to wing it yourself – l can run it for you!  Although you may recognise the value of using Twitter, if you don’t have the time to fully maintain your account, you could miss out on the benefits.

Package Consists of:

  • Set up of company profile page
  • 8 Twitter posts per day
    (Does not include weekends)
  • At least 10 relevant industries to follow
  • The forwarding of relevant Tweets to my followers
  • Management of followers
  • Being advised of new Twitter applications
    and developments
  • Ongoing help & advice (9am-5pm, Mon-Frid)

Weekend Tweets
£80 per month

  
(Please note, I am happy to tailor either package according to your requirements)

You can also find handy social media, organisation and business advice on my blog
Many entrepreneurs or businesses are experts in their field, but are just not good at admin; they find it dull, time consuming and it takes them away from doing what it is that they do best – so let an organised, efficient assistant do it for you.

Please click each service to see more details.

Administrative support
From proofreading, letter writing & data entry, to filing & spreadsheets.
Maintaining monthly accounts
As accountants charge more per hour than I do, you save money by being able to submit clear and concise figures and having all your expenses in order.
Management of bill payments
Painful at the best of times but not if someone else does it for you!
Post management
I am often tasked with mail opening; I then action, query, bin or bring the contents to attention before filing them
Invoicing
Another time-consuming routine task that I can quickly take care of.
Chasing late payments
Because cash-flow is important in any business.
Newsletter reporting
I have experience of maintaining email newsletter reports which are invaluable for keeping track of current campaigns.
Marketing
From registering with online business directories to wording and placement of advertisements.
Diary management
Whether it’s booking appointments or scheduling meetings, your diary will always be up to date.
Business development
I can work with you to decide the future direction of your business and how to get there.
Binding, laminating and printing
Because you have better things to do than queue at the printers.
Form, letter and spreadsheet design
With an eye for aesthetics, I can enhance or improve your document templates.
Mail-outs
For when you wish to inform your potential or current clients of new offers and updates.
Office re-organisation
A tidy and organised environment is crucial in creating a productive and efficient business.
Risk assessments
Not the most interesting of tasks, so why not delegate it?
Email management
From monitoring, cleansing and replying, to creating groups, importing and adding business cards, email management is one of my most asked-for services.
Research
From Compiling contact details of potential clients to sourcing more cost effective products and services; it’s important to have the information but time consuming to get it.
  Although I have listed the type of work I am asked for the most, my tasks always vary depending on what my client does for a living - if you need assistance and you don't see it mentioned, please feel free to contact me to see if I can help.  
  • You have lots of new ideas but are too busy with day-to-day admin to develop and implement them.
  • You need some admin support but don’t need to hire an employee.
  • You have high accountancy fees because you don’t have time to properly maintain your records.
  • You hate paperwork and wish someone else could take care of it. 
  • You are looking to reduce costs but need to maintain quality and customer service.
  • You know that social media can help your business but you don't have time to look into it or maintain your profile. 
  • You just don’t have enough hours in the day to do everything yourself!
  
  • By using the same person, you don't have to keep explaining who you are, what you do and how you like it done.
  • There are no employment costs or agency fees involved.
  • I keep abreast of the latest technological and business trends and have a wide experience of different industries.
  • I can either come to your place of work or work remotely from home.
  • Having your own PA presents a professional image.
  • You just call me when you need me and only pay for the hours I work
  
Feel free to drop me a line and see how I could make a difference to your business.


You work hard for a living; you’re good at what you do and you strive to build your business and make it successful.  But what you don’t always have is time to plough through the growing pile of paperwork on your desk. You know you need a hand now and then but you also don’t need to employ someone full-time to do it.

Joanne Munro is a Brighton-based Freelance Personal Assistant with an events background and a love of social media, who understands the need for flexible working in today’s competitive marketplace; a competent, professional, organised, multi-tasker, who knows the importance of impeccable customer service and who will handle your business affairs confidentially and with as much care as you do. 

With your own PA you get assistance when and how you need it, whether it’s a couple of hours a week, one or two days per month or just for the occasional project; you get to stay ahead of the competition and ensure your business not only succeeds but thrives and grows.

There just isn't an app for what I do...!		  


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